COVID-19 Policy &

Travel Info

Whether you travel from abroad with an extensive itinerary or visit us from another part of Canada or the U.S. to connect with yourself and nature – you can book your stay in Echo Valley with confidence, as a COVID-19 Clause continues to be part of our booking policy. If you have to cancel your trip due to government travel measures or sickness with COVID-19 (proof required) we will issue a full refund up to 24 hours prior to your planned arrival. Please note that we highly recommend trip cancellation insurance for all other events.

Prior to your arrival, we ask that you do not travel if you have tested positive for COVID-19. We encourage the use of at-home rapid tests to test yourself before travelling. We ask that you notify us immediately if you develop any symptoms of COVID-19 while staying with us.

High standards of cleanliness have always been a priority at Echo Valley Ranch & Spa and continue to be with enhanced hygiene and cleaning protocols. Our kitchen also operates with enhanced food-safe and heightened cleaning protocols and our food supply chain management and ordering are optimized to allow additional time for sanitizing. PPE such as masks and gloves are in use where appropriate, hand sanitizer is available for your use.

Our dining area accommodates both individual tables as well as communal tables for family style dining to suit your preferences. Tables and chairs will be sanitized after each use.

Our spa operates under the same meticulous cleaning and sanitizing procedures and our spa therapists will be wearing masks at all times during your appointment. A Covid rapid test on the day of treatment is a mandatory prerequisite for guests; tests will be supplied to guests by the ranch team.

If you have any questions or concerns regarding this policy, please email us at info@evranch.com or give us a call at 250.459.2386.

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© 2020 Echo Valley Ranch & Spa. All Rights Reserved. | Privacy Policy

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© 2020 Echo Valley Ranch & Spa. All Rights Reserved. | Privacy Policy