Booking Policy
DEPOSITS & CANCELLATIONS
To secure a reservation at Echo Valley Ranch, a 20% deposit is required at time of booking. The balance of payment is due 30 days before arrival. Bookings received within 30 days require full pre-payment.
The following refund schedule applies to all bookings/cancellations:
- 60 + Days Before Arrival: Full Refund
- 59 – 30 Days Before Arrival: 20% Deposit Retained
- 29 – 0 Days Before Arrival: No Refund
All cancellations must be received in writing.
In cases of cancellation, it will be at Echo Valley Ranch & Spa’s discretion to offer equivalent credit for a rescheduled stay.
Echo Valley Ranch & Spa cannot be held responsible for delays caused by Acts of God, strikes, weather, aircraft delays or other causes beyond its reasonable control.
CHECK IN AND OUT
- Check-in Time Is 2:30 pm Unless Arranged Otherwise
- Check Out Time Is 11:00 am Unless Otherwise Arranged
- No Arrival At The Ranch After 9:00 pm Unless Arranged Prior
- There Is No 24-Hour Reception Desk
CHILDREN
The ranch is best suited for guests 10 years and older, and as such the minimum age for a stay in Echo Valley is 10 years old. For exclusive bookings (use of the entire ranch) children of any age are welcome.
FORCE MAJEURE AND PACKAGE CHANGES
Echo Valley Ranch & Spa will endeavor to provide all services as shown in the package description; however, all activities are subject to weather conditions and may be canceled, postponed or changed at the sole discretion of EVR. In case of force majeure, such as flight cancellations or delays, travel disruptions, weather delays or forces beyond its control, EVR is not liable to refund any money paid.
HORSEBACK RIDING WEIGHT RESTRICTIONS
The maximum weight for riding is 200 lbs., or at the wrangler’s discretion.
INSURANCE
It is strongly recommended that guests take out cancellation and interruption insurance.
MINIMUM LENGTH OF STAY
Our minimum stay is two nights.
PAYMENTS
Echo Valley Ranch & Spa accepts the following payment types:
Credit card: Visa, Master Card, American Express
Cheques: Certified cheques drawn on Canadian banks only
Direct deposit:
Royal Bank of Canada
1055 West Georgia Street
Vancouver, BC V6E 3N9
Institution# 003
Transit# 00920
Swift Code: ROYCCAT2
Account: 00920 1027671 (Transit / Acct #)
Beneficiary: Echo Valley Ranch & Spa Limited Partnership
PETS
Echo Valley Ranch & Spa is a pet-friendly property and offers a limited number of pet-friendly cabins. Echo Valley Ranch & Spa reserves the right to refuse accommodation for any pet, for any reason, at its sole discretion. The behaviour of the pet must not impact other guests’ enjoyment of the ranch or pose a threat to the ranch animals. Pets are not permitted on the furniture and we recommend you bring your pet’s bedding and food bowls.
PRICES
All package and booking rates are PER PERSON in CANADIAN DOLLARS and subject to 10% Service charge and 6.65% Tax. Single supplement fees are not applicable.
SMOKING
For the comfort of our guests, there is a no smoking policy in all of the ranch buildings.
WAIVER
Echo Valley Ranch is always conscious of guest safety. Guests should be aware that this is a working ranch and those activities such as trail riding; encountering unpredictable wildlife and fishing in remote areas all involve inherent risks and hazards. For these reasons we require all guests to sign a liability waiver prior to their arrival at Echo Valley Ranch & Spa.
